New Water Rate and Non-Metered Fees Take Effect Starting With April 20th Bills
Carmel Utilities water rates will increase starting with the April 20th bills. On January 4th, the Carmel City Council passed new water rates with a simplified structure. Also passed at the January 4th council meeting was an increase in non-metered fees. For detailed information, please look at the rates under the rates & fees button or by clicking this link: Water & Sewer Rate Brochure, 2016 revision
New Sewer Rate and Non-Recurring Fees Take Effect March 1
Carmel Utilities sewer rates will increase starting with the March 1st bills. On January 4th, the Carmel City Council passed new sewer rates which represent a 9% increase over the previous rate which went in effect in 2012. Also passed at the January 4th council meeting was an increase in non-recurring fees. For detailed information, please look at the rates under the rates & fees button or by clicking this link: Water & Sewer Rate Brochure, 2016 revision.
Pay by Text Now Available
Pay by text powered by Invoice Cloud is a new easy way to pay your Carmel Utilities bill. There is no additional fee for this service, If you are already registered in the online portal, once logged in you can hover over the My Profile button, then select Update Account Info. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. For video demonstrations, please click this link: Invoice Cloud You Tube Channel.
City of Carmel Utilities
The Carmel Utility water system was started in 1929 with a single well and limited distribution. As the system grew, additional wells were added starting in 1946 through 2007. Today the Carmel utility water system operates 20 well sites providing water to three treatment facilities with a capacity of 22 million gallons a day. A fourth treatment facility is scheduled to come online in 2012, increasing capacity to 40 million gallons a day.
Through expansion and acquisitions in 2002 and 2006, Carmel Utilities serves over 27,000 customers distributing water through more than 475 miles of water main.
Carmel Utilities award winning wastewater treatment facility and sewer department provides service to nearly 70 percent of the utility’s water customers, and processes a portion of the waste water for Clay Regional Sewer District and the City of Westfield.